Hotel Careers, Hospitality Careers, Hotel Jobs In Delhi

3 / 26 / Front Office Associate at Sarovar Hotels Pvt. Ltd Job Description To attend to guests courteously and deal promptly with their requests and queries
Job Requirements
To have detailed information about the Hotel , city as well as the competition
To have detailed information regarding arrivals and room requirements
To have up to date information on daily room occupancy
To check on VIP reservations , complete their pre - registration formalities and extend to them the regular courtesies
To allocate rooms to all arriving guests
To maintain up - to date information on room rates , current promotions , offers and packages
To maintain all guest folios in the manner instructed and type out necessary guest details into the system
To co - ordinate with housekeeping for clearing of rooms
To prepare , understand and communicate all relevant daily , weekly and monthly reports and statistics
To maintain and settle the guest ledger rendering accountability for the days transactions
To encash foreign exchange as per regulations
To maintain guest lockers for safe custody
To handle all incoming telephone calls as per standards instructed
To maintain a physical count of all room keys in each shift
To ensure that all check - ins and check - outs are handled smoothly without unnecessary delay or discomfort to any guest
To ensure that proper records are maintained for all telephone calls from the rooms
To ensure that all transactions are supported with vouchers To ensure accurate cash handover
To give proper and complete handover to the next shift
To handle all guests without bias or prejudice
To follow the house rules and policies laid down by the management
To adhere to strict grooming and hygiene standards To consciously and continuously strive to better his / her skills and increase his / her knowledge AddThis Utility Frame https: / / www.jobs.net / jobs / sarovarhotels / en - us / job / India / Front - Office - Associate / JHT4Y36ZLDHXSCQCWG2 / Front Office Associate 1 to 2 years 3 / 26 / Join our team Sarovar Hotels Pvt. Ltd , pioneers in the mid - market hotel segment , ventured into the Indian hospitality landscape 21 years ago in 1994. Over a very short time period , the Company has not only been successful in meeting the demand in this segment , but is today the fastest growing hotel management company in India , with 70 hotels under brands - Sarovar Premiere , Sarovar Portico , Hometel.
We always strive to inculcate an organisational culture based on a proactive , inspiring and enabling work ethos , to optimise human and technological resources. Employees are trained and encouraged to imbibe and add value to Sarovar's distinctive culture , with HR policies that are both employer and employee friendly. The organisation's strong training infrastructure is driven by well researched and tested Standard Operating Procedures to maximise individual and organisational growth. Training is imparted by experienced Training Managers at regional and unit levels. Led by experienced hoteliers and an impressive network of hospitality professionals , Sarovar Hotels deliver more profitable hotels.
We embrace diversity and change and support an equal opportunity environment.
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For more information :https://www.naukri.com/job-listings-Front-Office-Associate-Sarovar-Hotels-Pvt-ltd-Jodhpur-Ahmedabad-15-to-18-years-290318501551?src=jobsearchDesk&sid=15242308003355&xp=21&px=2&qp=sarovar&srcPage=s

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Please refer to the Job description above