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Job Information Front Office Supervisor at Sarovar Hotels Pvt. Ltd job vacancy at Sarovar Ghaziabad Company Information
Contact Name HR Manager
Contact Email suresh@sarovarhotels.com
Since 06/01/2010
Job Information
Job Type Full-Time
Salary Range Negotiable
Category Hotel Front Office Jobs
Sub Category Supervisor
Shift Morning
Posted 02/22/2018
Minimum Education College
Degree Title
Minimum Experience Fresh
Work Permit
Required Travel
Job Status
Job Status Position Open
Start Publishing 02/22/2018
No of Jobs 2
Stop Publishing 02/22/2028
[Ghaziabad,India ]
      1. Job Position Front Office Supervisor 3. Responsible To Front Office Manager/ Duty Manager 4. Job Definition To sell rooms to optimum capacity ensuring maximum revenue To handle all guest requests/ complaints effectively to ensure complete guest satisfaction 


      5. Duties and Responsibilities 


      a. To help and assist the Front Office Manager in organising and running the department 


      b. To be warm, friendly and courteous to guests c. To achieve optimum sale of rooms through proper yield management 


      d. To make and monitor the duty roster of the departmental staff 


      e. To supervise the reception counter f. To check all VIP rooms g. To deputize for the front office manager in his absence or whenever required to do so 


      h. To initiate action on all mail coming into the department 


      i. To initiate action on all group bookings and block rooms in the reservation register 


      j. To complete statistics maintained on a daily/ weekly or a monthly basis as per procedure 


      k. To follow up with the local travel agent for requirements of a group before their arrival 


      l. To maintain appropriate guest history records m. To greet guests on arrival and provide timely assistance at check-in 


      n. To advise the general manager of all VIP arrivals and also to escort all VIPs to their rooms 


      o. To report on a weekly basis, all views, suggestions/ comments of guests met 


      p. To assist guests immediately if they have any problems with the services provided by the 




      q. To pay special attention to special requests on rooms, services and complaints of house guests 


      r. To ensure proper compliance with the unit and corporate policies with regard to lobby administration 


      s. To promote sales and develop business contacts for the 


       and the company 


      t. To render assistance to the front office cashiers and the night auditor 


      u. To keep constant contact with related departments such as housekeeping, engineering, F&B; service and others] 


      v. To arrange for outside errands required by guests and management 


      w. To keep a check on guest elevator services and ensure their smooth operation 


      x. To take rounds of the entire 


       to ensure smooth operation in all areas 


      In addition to the above mentioned duties and job functions, any other assignment given on an occasional basis or daily basis by the immediate superior or the management. 


      Job Requirements https:/ / www.jobs.net/ jobs/ 


      / en-us/ job/ India/ Front-Office-Supervisor/ JJJ7HD63B7ZRQ3JK8GK/ Front Office Supervisor 1 to 3 years 2/ 17/ 2018 Join our team 




       Pvt. Ltd, pioneers in the mid-market 


       segment, ventured into the Indian hospitality landscape 21 years ago in 1994. Over a very short time period, the Company has not only been successful in meeting the demand in this segment, but is today the fastest growing 


       management company in India, with 70 


       under brands - 




      Portico, Hometel.


      We always strive to inculcate an organisational culture based on a proactive, inspiring and enabling work ethos, to optimise human and technological resources. Employees are trained and encouraged to imbibe and add value to 


      's distinctive culture, with HR policies that are both employer and employee friendly. The organisation's strong training infrastructure is driven by well researched and tested Standard Operating Procedures to maximise individual and organisational growth. Training is imparted by experienced Training Managers at regional and unit levels. Led by experienced 


      iers and an impressive network of hospitality professionals, 




       deliver more profitable 




      We embrace diversity and change and support an equal opportunity environment.


      What is a Talent Network? Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.



For more information: https://www.naukri.com/job-listings-Front-Office-Supervisor-at-Sarovar-Hotels-Pvt-Ltd-Sarovar-Hotels-Pvt-ltd-Ghaziabad-1-to-3-years-190218500851?src=jobsearchDesk&sid=1519229029140&xp=2&px=2&qp=sarovar%20park%20plaza%20hotels,&srcPage=s


UG:Any Graduate

PG:Post Graduation Not Required

Preferred Skills

Please refer to the Job description above.

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