Extend and ensure warm and courteous welcome to all guests
Has the primary role, as hotel host, of personally welcoming and being helpful to as many guests as possible and offering services, including to guests deserving special attention, family groups, women travelers, and the handicapped
Have detailed information regarding arrivals, room requirements and expected departures for the day
During check-in and check-out, greet guests who may be waiting, offer immediate assistance to avoid any delays.
Make a call to guest at least two hours before the scheduled check outs to ensure that the guests are ready to leave as per the check-out timings specified in the GRC.
In case of early morning check-outs, GSE in evening shift should reconfirm the check-out time with guest and also check with guest whether they require wake- up call.
Salary:INR Less Than 50,000 - 2,00,000 P.A
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Hotels , Restaurants
Role Category:Front Office/Customer Care
Role:Front Office/Guest Relations Executive/Manager
Intellistay Hotels Pvt. Ltd.
Mango Hotels is a brand owned and operated by IntelliStay Hotels Pvt. Ltd.
IntelliStay Hotels was recently acquired by and is a subsidiary of Apodis Hotels and Resorts P Ltd.
Zero-fat luxury and warmth all-inclusive. That's what Mango Hotels is all about and what sets us apart from other budget and business hotels in India. As a comfort hotel fast growing across the country, we've modeled affordable stays that truly matter to people on-the-go. A complete experience with great value for money.
Today Mango Hotels operates 10 hotels across India. Mango Hotels targets a presence in 24 destinations by 2015.
Recruiter Name:Shweta Vaishnav
Website:http://www.staymango.com
Front Office Guest Service
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