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Job Information Reservations Executive At Taj Varanasi Company Information
Company Taj Hotels
Contact Name HR Manager
Contact Email careers@tajhotels.com
Since 02/04/2014
Job Information
Job Type Full-Time
Salary Range Per Month
Category Hotel Front Office Jobs
Sub Category Reservations Executive
Shift Any
Posted 04/09/2017
Minimum Education University
Degree Title
Minimum Experience 3 Year
Work Permit
Required Travel
Job Status
Job Status Position Open
Start Publishing 04/09/2017
No of Jobs 2
Stop Publishing 07/10/2047
[Benares,India ]

Job Description

1. To abide by the mission statement of the hotel and the department and of the respective section.
2. To answer incoming reservation calls promptly.
3. To check availability of rooms and be able to decide on the room position availability.
4. To take down FIT reservation with all details on the computer.
5. To modify and cancel reservations in the computer as necessary.
6. To confirm waitlist or send a reply for a reservation as necessary.
7. To sort out and file reservation correspondence.
8. To upsell the rooms.
9. To have a through knowledge of the establishment policies, especially regarding room bookings.
10. To handle vouchers and advance payments.
11. To reply queries from guests regarding their reservation.
12. To handle third party payment against room reservations.
13. To down load and print LHW and Utell bookings/ GDS and website bookings.
14. To maintain a proper file of all the documents.
15. To use e-mail for necessary correspondence and where applicable.
16. To use the entire reservations process according to the Genesis standards.
17. To adhere to personal grooming as per standards laid down by the hotel.
18. To ensure that uniform is clean and well ironed.
19. Adherence to the guidelines mentioned in the TPAM and TCOC and thorough adherence to the IT etiquettes is to be followed.
20. To always adhere to personal grooming as per the standards laid down by the hotel and maintain high standards of grooming.
21. To perform such duties and observe and conform to such directions and instructions as may be assigned or communicated to you by the company or by such officers who are placed in authority over you

Company Profile

The Indian Hotels Company Limited
Established in 1903, Taj Hotels Resorts and Palaces is one of Asia's largest and finest group of hotels, comprising 56 hotels in 39 locations across India with an additional 18 international hotels in the Maldives, Mauritius, Malaysia, Seychelles, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Rajput palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. The Taj, a symbol of Indian hospitality, has recently completed the centenary of its landmark hotel, Taj Mahal Palace and Tower, Mumbai. Taj Hotels Resorts and Palaces is part of the Tata Group, India's premier business house.At the Taj, every employee is an ambassador of the culture and spirit of the Taj. The Taj is all about passion in what one is doing, the pursuit of excellence, feeling included, warmth and the highest levels of service standards with a relentless and untiring obsession about delighting the guest. This spirit that rings through the heart of every Taj employee makes the difference between a job in any hospitality company and career with the Taj.The Taj is an equal opportunity employer and is committed to providing opportunities to marginalised communities.

More Details Here:



Preferred Skills
Contact Details

Recruiter Name:Rishi-HR

Contact Company:The Indian Hotels Company Limited


Email :dayanand.singh@tajhotels.com

Address :The Indian Hotels Company Limited Oxford House,, 2nd Floor, 15/17, N.F Road, Apollo Bunder

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