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Job Information Spa Receptionist Hilton Shillim Estate Retreat & Spa Company Information
Contact Name HR Manager
Contact Email
Since 02/01/2014
Job Information
Job Type Full-Time
Duration
Salary Range Negotiable
Department
Category Housekeeping Jobs
Sub Category
Shift Any
Posted 02/22/2015
Requirments
Minimum Education College
Degree Title
Minimum Experience 3 Year
Work Permit
Required Travel
Job Status
Job Status Position Open
Start Publishing 02/22/2015
No of Jobs 2
Stop Publishing 07/10/2047
Location
[Lonavale,India ]
Description

Job ID:OPE0167Y

Location Name:Hilton Shillim Estate Retreat & Spa

Location Address:Pawana Nagar, Taluka Maval,Lonavla,Maharashtra 410401

Full/Part Time:Full-time

A Spa Receptionist with Hilton Hotels and Resorts is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.
Agreement

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.

  • More than 500 locations and nearly 200,000 rooms across six continents
  • Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guestrooms
  • Flagship brand of Hilton Worldwide with properties in more than 77 countries
  • More than 70 world-class resorts and more nearly 200 full-service spas
  • Harris Poll EquiTrendᆴ, Brand of the Year - Full Service Hotel for 2010 and 2011
  • Number one global brand awareness in the hospitality industry.
Qualifications

What are we looking for?

A Health Club Receptionist serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Strong interpersonal skills

  • Committed to delivering a high level of customer service

  • Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Excellent attention to detail

  • High standards of cleanliness

  • Ability to work in a consistently professional and helpful manner

  • Previous spa experience

Are there any Special Conditions Related to this Position?

Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.

 

Preferred Skills

What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brandメs reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because itメs with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist would also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist guests and clients in an appropriate and timely manner

  • Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services

  • Ensure client experience is proficient including bookings, payments, and consultation cards

  • Adhere to cash handling procedures

  • Interact and communicate effectively with clients, members, team members, guests, and management team

  • Up-sell with latest departmental incentives

  • Report accidents, ENGntenance issues, or other incidents

  • Ensure compliance with all health and safety regulations.

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